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Job Title Sales Support Associate-PALO ALTO
Ref Code 1000024082MUT
Last Updated 6/20/2010
Description
At Bank of America we take great pride in creating career opportunities for our associates - and we provide them with the training and support they need to achieve their goals.

Bank of America is seeking professional and motivated candidates interested in the following opportunity:

Responsible for supporting the Sales, Client Satisfaction and Fulfillment, and Compliance/Operational processes for one to three GCB Middle Market General Industries, Healthcare-Institutions-Government and/or Business Banking client teams. Position reports to Sales Support Manager. Regularly interacts with clients within the context of the relationship plan, identifies unmet client needs, and supports achievement of team or market goals in client delight and retention, non-credit loss prevention, and revenue growth. Serves as the initial point of contact for account openings/closings, as primary escalation contact for service-related issues arising out of the service center, and as a liaison assisting clients with navigating the bank and interacting with various client team business partners and support centers. SSAs also provide industry, prospecting, and client research support to the client team for use in the sales process and assist with sales presentation content development as requested. Responsibilities include ensuring client relationship data integrity (including primary responsibility for CIBR and Web Profitability and systems of record timeliness, completeness, and accuracy), and leading or coordinating Client Management Process (CMP) activities. Possesses a strong client focus and a strong awareness and understanding of the bank and operational aspects of the products and services used by clients. Must also possess good interpersonal, communication, presentation, and organization skills.

JOB REQUIREMENTS: Possesses a strong client focus and a strong awareness and understanding of the bank and operational aspects of the products and services used by clients. Must also possess good interpersonal, communication, presentation, and organization skills.

In return for your talent, Bank of America offers outstanding career opportunities and advancement and promotes a healthy work/life balance through special benefits and programs.

Bank of America is an Equal Opportunity Employer M/F/D/V.

Qualifications
Company Description
To apply for this position, please copy and paste the following link into your browser address bar:

http://bankofamerica.contacthr.com/16222568

Job Category Other
Location California
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